Cisco Webex - Outlook integration issue
- Close MS Outlook and Cisco Webex.
- Open Registry Editor (regedit.msc) and navigate to Computer\HKEY_CURRENT_USER\SOFTWARE\IM Providers
- Remove Cisco Jabber folder and all items with name like "Cisco Jabber".
NOTE: Don't remove and don't change "Cisco Spark" folder. - Close Registry Editor.
- Then you need to register integration .dll:
- Run cmd.exe AS ADMINISTRATOR
Navigate to c:\Users\<YOUR USERNAME>\AppData\Local\Programs\Cisco Spark\dependencies
Enter command regsvr32.exe /s spark-windows-office-integration.dll
- Close cmd.exe
- Start Cisco Webex.
- Start MS Outlook.
- Check integration feature.
Note : If webex was installed from official site, then path is с:\Users\<YOURUSERNAME>\AppData\Local\Programs\Cisco Spark\dependencies
Else if webex was deployed by SCCM (or installed from Software Center), then path is с:\ProgramFiles\Cisco Spark\dependencies
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