Skip to main content

Windows 7 Cool Feature - Problem Steps Recorder

Windows 7 Cool Feature - Problem Steps Recorder (PSR)      
                        Windows 7 comes with a utility named PSR (Problem Steps Recorder) that records the
steps you’ve taken on the computer automatically including mouse clicks. You can use
these recordings to speed up issues when you’re dealing with tech support.
Problem Steps Recorder can be used to automatically capture the steps performed by a
user on a  computer, including a text description of where they clicked and a picture of
the screen during each click. This capture is then automatically saved to a file that can be
used  by  a  support  professional  to  help  the  user  troubleshoot  the  issue  or  understand
what steps were taken by the user.

Steps :
o  Click Start Click Run  or (Win + R) to open Run Command.
o  Type PSR  and Press Enter.
o  Problem Steps Recorder toolbar will appear.
o  To Start the capture simply press on the “Start Record” button:
o  Now whatever you do on your computer it will be recorded  in snaps as well
as text.
o  To Stop recording simply press “Stop Record” button.
o  You will be prompted to save the resulting ZIP file:
o  Write the name of the file and save it on the desktop or any location.
o  Now extract the compressed file by right click extract all option.
o  A Problem.mht file will be there in the extracted folder.
o  Now open the file in internet explorer.
o  Snaps including text and timings of all events will be there in that file.
o  By  default, PSR will record only 25 screenshots, but this can be changed to
any number. Click on the small down-arrow next to the help icon, and then
select Settings
o  In  any  case,  PSR  is  more  than  just  a  screenshot  capturing  tool.  Besides
automating the capturing of what’s going on the screen, it will also highlight
the user’s mouse clicks, and, most importantly, will provide a detailed textual
metadata with a description of what the user is doing.


Popular posts from this blog

IBM iAccess for windows 7.1 "a system restart is pending" error

 IBM iAccess for windows 7.1 "a system restart is pending" error HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager 1. Look for the following key:  PendingFileRenameOperations or   FileRenameOperations ** 2. Right-click ->  Rename . 3. Add a prefix ### and press Enter. 4. Close regedit and attempt the installation.  Note:  Make sure to go back and remove the ### prefix. The installation should continue.

How to change processor name permanently to fool your friends

How to change processor name permanently to fool your friends ------------------------------ ------------------------------ -------------- Would you like to show a brand new processor name which may not even published on market? Yes, definitely you will like it! With this trick, you can change the name of your processor to a personalized one like Intel i12 or something extreme like AMD Radon 30 GHz . So follow the given steps, Steps you have to perform 1. Open Notepad. Copy and paste below code into file. Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\HARDWARE\D ESCRIPTION\System\CentralProce ssor\0] "ProcessorNameString"="Intel(R ) Core(TM) i12-3470 CPU @ 32.5GHz " How to change processor name -- 2. Save the file with .reg extension, such as "anyname.reg". How to change processor name permanantly 3. Double click on file. You will get two prompt, Just allow them to install registry key. How to change processor n